Your Privacy Is Our Commitment
Find out with complete transparency how your personal information is collected, used, and protected on the takabye platform.
01. Introduction and Scope
This Privacy Policy ("Policy") applies to the takabye online gaming platform ("takabye", "we", "our") and all of its services. This Policy has been prepared for users in Bangladesh ("you", "your") and applies to the takabye.lat website, its mobile version, and all related services.
By creating an account on takabye or using our services, you will be considered to have agreed to this Privacy Policy. Please read this Policy carefully before registering.
Purpose of This Policy
The purpose of this Privacy Policy is to inform you about what kind of information takabye collects, why it collects it, how it is used, and what steps are taken to protect your information.
Who This Applies To
This Policy applies to any person residing in Bangladesh who visits the takabye website or creates an account and uses our services. Only those aged 21 or above may register.
02. What Information We Collect
takabye collects only the information necessary to provide you with a safe, reliable, and personalized service. The different categories of information collected are described below.
Personal Identification Information
- Full name
- Date of birth
- National ID or passport number (for verification purposes)
- Email address
- Mobile number
- Mailing address
Financial Information
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (where applicable)
- Transaction history and amounts
- Deposit and withdrawal records
Technical and Usage Information
- IP address
- Device type and operating system
- Browser version
- Login time and session information
- Games played and betting history
- Information collected through cookies and similar technologies
Important: takabye never stores your full payment card number, PIN, or one-time password (OTP). Never share this information with anyone.
03. How We Collect Information
takabye collects your information through the following methods.
Directly from you
When you create an account on takabye, the information you provide in the registration form is collected. This includes your name, email, mobile number, and date of birth. Payment information is also collected at the time of deposit or withdrawal.
Automatically
When you browse the takabye.lat website, your IP address, device information, and browsing behavior are automatically collected through cookies, log files, and similar technologies.
Through third parties
To verify identity and prevent fraud, takabye may collect limited information from approved third-party verification services. This process is conducted in a completely secure and confidential manner.
Through support contact
When you contact our support team via live chat or email, the information from that conversation may be stored to improve service quality and for security purposes.
04. How We Use Your Information
takabye uses your information only for lawful and necessary purposes. Those purposes are described in detail below.
Account Management
To create, verify, and keep your account secure. Your information is used for login, password changes, and session management.
Payment Processing
To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer, and to maintain transaction records.
Security and Fraud Prevention
Your information is used to prevent unauthorized access to your account and to detect and stop suspicious transactions.
Customer Support
To resolve your issues quickly via 24/7 live chat or email, and to understand the context of previous conversations.
Service Improvement
Aggregated (non-personally identified) data is used to analyze platform performance and add new games, offers, and features.
Responsible Gaming
To analyze gaming behavior data in order to identify problematic gaming patterns and provide support where needed.
05. Cookies Policy
The takabye website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve your browsing experience.
Essential Cookies
These cookies are essential for the basic functionality of the website. Without them, it is not possible to maintain login sessions, complete forms, or process secure payments. These cookies cannot be disabled.
Analytical Cookies
These cookies help us understand how visitors use the website. The information collected is aggregated and anonymous — no individual is identified separately. You may request that these be disabled.
Functional Cookies
These cookies are used to remember your preferences and settings (such as language preference), so you do not have to re-enter the same settings every time you log in.
Cookie Control
You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some parts of the takabye service to not work properly.
06. Information Sharing and Disclosure
takabye never sells your personal information to third parties. Your information may be shared only in the specific circumstances listed below and only to the extent necessary.
Service Provider Partners
Limited information is shared with selected partners for payment processing (bKash, Nagad, Rocket, Upay, bank), identity verification, and technical infrastructure management. These partners are required to comply with our privacy standards.
Legal Obligations
Information may be disclosed as required in response to applicable laws of Bangladesh, court orders, or lawful requests from government authorities. In such cases, we always disclose only the minimum information necessary.
Fraud and Crime Prevention
Information may be shared with relevant authorities to help prevent money laundering, fraud, or other financial crimes.
With Your Consent
For any purpose other than those mentioned above, we will obtain your explicit consent before sharing your information with third parties.
takabye never sells or rents your information to advertisers, data brokers, or any other third party for commercial purposes.
07. Data Security Measures
takabye has implemented industry-standard technical and organizational measures to protect your personal and financial information.
SSL Encryption
All data transmissions are protected through SSL/TLS encryption, which keeps your information safe from interception.
Firewall Protection
Advanced firewall systems are used to keep servers protected from unauthorized access attempts and cyberattacks.
Two-Factor Authentication
It is recommended to keep two-factor authentication (2FA) enabled to add an extra layer of security to your account.
Regular Monitoring
System activity and transaction patterns are regularly monitored to immediately identify any suspicious activity.
Your Responsibility: Keep your account password confidential and use a strong password. Never share your login details or OTP with anyone. If you notice anything suspicious, notify our support team immediately.
08. Data Retention
takabye retains your information only for as long as it is necessary or required by legal obligations.
Active Accounts
For as long as your account remains active, all information necessary to provide the service is retained. Information for inactive accounts is reviewed periodically and unnecessary data is deleted.
After Account Closure
Even after an account is closed, information related to financial transactions may be retained for a specified period in accordance with applicable legal requirements. Unnecessary personal information is securely deleted as soon as possible.
Financial Transaction Records
Records of all deposits and withdrawals made via bKash, Nagad, Rocket, Upay, or bank transfer are retained for as long as necessary for financial reporting and auditing purposes.
Technical Logs
System logs, session information, and security-related technical data are generally retained for a limited period. This information is used to ensure system performance and security.
09. Your Rights
As a user of takabye, you have the following rights over your own personal information.
Right to Access
You can find out what information takabye holds about you and request a copy of that information.
Right to Correction
If your information is incorrect or outdated, you can contact us to have it corrected or updated.
Right to Deletion
In certain circumstances and where there is no legal obligation to retain it, you may request that your personal information be deleted.
Right to Object to Processing
If you have an objection to a certain type of data processing, you may raise it. We will give your objection proper consideration.
Right to Data Portability
You have the right to request the information held about you in a common format.
Right to Withdraw Consent
You have the right to withdraw consent at any time for any data processing that is based on your consent.
To exercise these rights, contact us via live chat or by email at [email protected]. We will respond to your request as soon as possible.
10. Protection of Minors
takabye is strictly committed to protecting minors.
Age Restriction
takabye provides services only to individuals aged 21 or above. We verify date of birth at the time of registration and do not knowingly collect any information from anyone under the age of 21.
If we become aware that information from a minor has been collected inadvertently, we will immediately delete that information and close the associated account.
11. Policy Changes & Updates
takabye may update this privacy policy from time to time.
Notice of Changes
If there are significant changes to the privacy policy, we will notify you via your registered email or through a notice on the website. Continued use of the service after any changes will be considered acceptance of the new policy.
Review Recommendation
We recommend that you review this privacy policy regularly. The date of each change will be noted at the top of the page as the "Last Updated" date.
12. Contact Us
If you have any questions about this privacy policy or wish to exercise your rights regarding your information, please contact us through the following.
Response Time: You will receive an instant reply on live chat. For information-related requests sent via email, we try to respond as quickly as possible.
Our support team is able to answer all your questions in Bengali.
For more information, please read our Terms & Conditions and Responsible Gaming pages.